LEVEL Reviews

Overall, the flight itself was okay, but the schedule didn’t go as smoothly as I’d hoped. We left a little late and ended up arriving later than expected, which was annoying even though it wasn’t a huge delay. Nothing terrible happened, but timing matters to me, so I’d only fly with them again if the price was really worth it...

The flight itself was fine, fine, but the upgrade options felt kind of limited. The prices seemed to change quick too, which was a bit frustrating. It wasn’t terrible or anything, just wish everything had been clearer before I booked.

I tried reaching out to support and just couldn’t get a proper reply. Days of waiting. No real help. felt like I was being ignored the whole time

They did help me find my lost bag eventually, so I’m glad it got sorted out. It just took longer than I expected, and I kept wondering if things were actually moving along or if I was supposed to follow up again. Overall, it was okay, but the communication could’ve been better, right?

I was stuck waiting around for ages, the staff were no help at all. Every time I tried to ask someone what was going on, I got brushed off or sent in circles. Bit of a joke, really

I was expecting the usual limited movie selection, but the onboard entertainment was solid. There were plenty of movies and a few shows to choose from, and my screen worked without any issues the whole flight. I would’ve liked to see a bit more newer content, but compared to what I thought I’d get, it did a good job keeping me occupied.

My first impression was that the fare looked really affordable, which is what pulled me in. But by the time I got to the end, extra fees had been added and the price wasn’t nearly as clear as it seemed at the start. It felt a bit misleading and frustrating. I don’t think I’d book here again.

I’ve usually tried to give LEVEL the benefit of the doubt because I’ve liked some of their prices and really wanted them to be a good option, but this trip was rough. The flight was delayed, the seats felt way too cramped, and the staff didn’t seem very helpful when people had questions. The updates were also confusing, so it was hard to know what was actually going on. I’m kind of torn because I’d like to stay loyal to an airline that can be affordable, but after this experience, I’d probably pick another option next time if I had one.

The flight itself was totally fine, no real Complaints there. But the baggage fees surprised me a bit, they felt kinda High and I wasn’t really expecting to pay that much.

My flight time was changed a few weeks before my trip, which was a little frustrating because I had to adjust my airport transfer. That said, the email explained everything clearly, and the updated time showed up in my booking right away, which made me feel like things were being managed properly.
It wasn’t ideal, but it never turned into a major issue. The flight itself was perfectly fine, the price was still good, and I appreciated that the communication was straightforward. I’d feel comfortable booking with them again, I’d just keep a closer eye on my emails next time

I signed up for the loyalty program last year, and it’s been useful. I took a few trips, built up some points, and ended up using them to save on seats and baggage. My sister travels a lot too, so I told her to check it out. It’s nothing fancy or confusing, just easy to use. So far, LEVEL has worked out well for me

I just picked my seats recently, and the actual seat selection part was easy. The annoying bit was that the fees didn’t really show up until later, so that’s kind of what I remember most about the whole process. It wasn’t a terrible experience, but it did leave me a little frustrated at the end.

The legroom was fine for me—not super spacious, but definitely comfortable enough. If you’re on the taller side, you might still want to grab an aisle or extra-legroom seat if you can, but for an average trip it should be okay

I booked a flight on flylevel.com the other night while half-watching TV, and it did go through in the end. The whole process wasn’t terrible, just a bit confusing in a few spots. Some pages seemed to take longer than they should, and I had to keep skipping add-ons I didn’t want, which got kind of annoying after the third time. Payment went through fine though, and the confirmation email showed up quickly, before I’d even finished my cup of tea. Overall it worked, but the booking flow could definitely be smoother and a little easier to follow.

The online check-in did work in the end, so I can’t really complain too much, but it definitely wasn’t the smoothest experience for me. The page was a bit slow and I had to try a couple of times before it went through. After refreshing once, I finally got my boarding pass. My impression was that the website could be clearer and a little more responsive. It wasn’t awful, just more frustrating than it needed to be.

The coffee was cold and didn’t really have any flavor. I was hoping it’d be decent, but yeah, not a great experience.

the flight itself was fine, no real complaints there. but my bag took forever to come out, and when it finally did, the handle was cracked. i went to the desk and the staff didn’t really explain what was going on, they just told me to fill out a form. definitely not the worst trip i’ve had, but it was frustrating...

The seat was uncomfortable, like more than I was expecting even. I’m not a very tall person or anything, but my knees were just kind of trapped there the whole flight, and moving around was almost not a thing.
The seat padding also felt really thin, almost like sitting on some weird hard bench after a while. I kept trying to get comfortable, but it just wasn’t happening, and sleeping was basically impossible for me.

I get that it’s a budget airline, so I wasn’t expecting luxury, but this felt too much cramped. By the time we landed, my back was hurting and I was just very ready to be off that plane.

I booked fast, and the pages were clear enough to figure out without any problem. It was simple experience overall...

There was a long line and it felt a bit messy at first, but it ended up being fine and I got on without any real issue